GENERAL TERMS & CONDITIONS

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company QuintessentiallyYoga Limited. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. In using this website you are deemed to have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.

Privacy Policy

QuintessentiallyYoga Limited respect their customers privacy. Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site.

About QuintessentiallyYoga Limited

QuintessentiallyYoga Limited is the supplier of the goods and our business address is 4 Coomer Place Fulham London SW6 7EX. Customer registration number: 10266419

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

We accept online payment in a secure environment by debit and credit cards. We currently accept Visa, Visa Debit, Visa Electron, Maestro, Solo and Mastercard. All transactions are shown in pounds sterling (£). All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is to be dispatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT at the prevailing rate. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

Promotional Codes

Using promotional codes relates to extra discounts, complementary products or free shipping, or a combination of these. Promotional Codes are valid only for the period they are published and could be used only for purchase made through this website, and only while stock lasts. Price discounts are not refundable for cash. Free shipping offers apply to the mainland UK addresses unless it is specified above.

Ordering Errors

You are able to correct ordering errors on your order up to the point at which you click on ‘confirm order’ on the final page of the ordering process.

Cancellation Policy

You may normally cancel your order (once accepted by us) for any reason up to the point of dispatch. If you do cancel the order within this time any payments made by you will be refunded in full within 30 days.

Delivery Policy

If Le Resonant deliver your products late then you may treat the order as at an end in any of the following circumstances: if Le Resonant have refused to deliver the goods, if delivery within the delivery deadline was essential (taking into account all the relevant circumstances), or if you told Le Resonant before the order was accepted that delivery within the delivery deadline was essential. If you do not want to end the order, you can set another reasonable delivery deadline and end the order if Le Resonant don’t meet the new order deadline. Otherwise, you can cancel the order and we will refund any amounts paid for the products and delivery. Where products have been delivered, you must return these to Le Resonant at the address below and we will refund the costs of such return.

Any date or period for delivery shall be considered as indicative only. It is our policy to try to despatch all orders within 3 working days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the supplier or will be sent to you directly by the supplier. In any case, delivery will be made within 30 days after the date we accept your order. If there are delays in the delivery caused by the supplier, the carrier or any other third party then Le Resonant will contact you as soon as possible to let you know and, provided we do this, we will not be liable for such delay. If there is a substantial delay you may end the contract using the returns procedure and will be entitled to receive a refund for any products you have paid for but not received.

If Le Resonant deliver your products late then you may treat the order as at an end in any of the following circumstances: if Le Resonant have refused to deliver the goods, if delivery within the delivery deadline was essential (taking into account all the relevant circumstances), or if you told Le Resonant before the order was accepted that delivery within the delivery deadline was essential. If you do not want to end the order, you can set another reasonable delivery deadline and end the order if Le Resonant don’t meet the new order deadline. Otherwise, you can cancel the order and we will refund any amounts paid for the products and delivery. Where products have been delivered, you must return these to Le Resonant at the address below and we will refund the costs of such return.

Refunds Policy

If you are not entirely delighted with the products that you have chosen you may return them to us within 14 days of receipt. We will offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, with the original packaging, unopened and unused.

Returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We will only refund the costs of postage where the item returned is faulty or incorrectly shipped. To return any products to us, please clearly state whether you would like a refund or exchange. Pack the items back in the parcel, attach the invoice and send it back to:

Returns Department,
Le Resonant Limited
4 Coomer Place
Fulham London SW6 7EX

When returning items we strongly recommended you obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly.

VAT & Duties

Any date or period for delivery shall be considered as indicative only. It is our policy to try to despatch all orders within 3 working days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the supplier or will be sent to you directly by the supplier. In any case, delivery will be made within 30 days after the date we accept your order. If there are delays in the delivery caused by the supplier, the carrier or any other third party then Le Resonant will contact you as soon as possible to let you know and, provided we do this, we will not be liable for such delay. If there is a substantial delay you may end the contract using the returns procedure and will be entitled to receive a refund for any products you have paid for but not received.

We deliver to the countries listed on the Website, subject to our absolute discretion. However there may be restrictions on some goods for certain International Delivery Destinations, so please review the information on the Website carefully before ordering goods.

If you order goods from the Website for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

We deliver to the countries listed on the Website, subject to our absolute discretion. However there may be restrictions on some goods for certain International Delivery Destinations, so please review the information on the Website carefully before ordering goods.

If you order goods from the Website for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Log Files

We may use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Please see our Privacy policy.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. All rights, including copyright in this website is owned or licensed to QuintessentiallyYoga Limited. You may not modify, delete, distribute by any means anything from this website for any purpose without our prior written permission.

Communication

We have several different e-mail addresses for different queries. These and other contact information, can be found on our Contact page on our website or via Company literature or via the Company’s stated telephone or mobile telephone numbers. This company is registered in England and Wales, Number 10266419, registered office at 4 Coomer Place Fulham London SW6 7EX

Availability

All items are subject to availability. We will inform you as soon as possible if any items from your order are not currently available

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected. © QuintessentiallyYoga Limited 2017 All Rights Reserved.